You may return most new, unopened items within 30 days of delivery for a full refund, exchange or store credit.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact us via email or phone call with your order number and details about the product you would like to return and why, including photos if appropriate. We will respond quickly with instructions for how to return items from your order.
Email: firstname.lastname@example.org Phone: (02) 4885 1377
We ship worldwide!
However, please note there are restrictions on some products which are unable to be shipped to international destinations.
Australia Wide: $15 Flat Rate postage - FastWay Couriers (Please note: FastWay Couriers are unable to deliver to PO Boxes)
Worldwide: Shipping cost determined by Australia Post @ checkout